Who we are

Suggested text: Our website address is: https://talontek.co.za.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Email: email us here 

 Last Updated: December 2025

Talon Tek (Pty) Ltd (“we”, “us”, “our”, or “Talon Tek”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website talontek.co.za, make a purchase, or otherwise interact with our services. We comply with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African laws. By using our website or services, you consent to the practices described in this policy.1. Information We Collect We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, delivery address, and billing information.
  • Account Information: If you create an account, your username and password (stored securely).
  • Payment Information: Card details or banking information (processed securely through trusted payment gateways; we do not store full card details).
  • Order and Transaction Data: Details of products purchased, order history, and preferences.
  • Communication Data: Information from emails, WhatsApp messages, or support queries.
  • Technical Data: IP address, browser type, device information, and cookies (see our Cookies section below).
  • TIPS Program Data: Purchase details to enter you into the monthly profit share draw.

We collect this information directly from you when you place an order, sign up for newsletters, contact us, or participate in the TIPS program.

  1. How We Use Your Information We use your personal information for the following purposes:
  • To process and fulfill your orders, including shipping and invoicing.
  • To manage payments and prevent fraud.
  • To communicate with you about orders, updates, promotions, or the TIPS program (you can opt out anytime).
  • To automatically enter you into the TIPS monthly draw if you make a purchase.
  • To improve our website, products, and services.
  • To comply with legal obligations, such as tax and accounting requirements.
  • To respond to your queries or provide customer support.

All processing is done lawfully under POPIA, primarily based on contract fulfillment, legitimate interests, or your consent.

  1. Sharing Your Information We do not sell your personal information. We may share it with:
  • Service Providers: Couriers (for deliveries), payment processors, IT providers, and hosting services – all under strict agreements to protect your data.
  • Legal Requirements: If required by law, regulators, or courts.
  • Business Transfers: In the event of a merger, sale, or restructuring.

For the TIPS program, winner details (name and prize amount) may be announced publicly for transparency, but only with your consent where required.

  1. Data Security We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. This includes encryption, secure servers, and access controls. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
  2. Data Retention We keep your personal information only as long as necessary for the purposes outlined, or as required by law (e.g., for tax records). Order data is retained for at least 5 years.
  3. Your Rights Under POPIA You have the right to:
  • Access your personal information.
  • Request correction or deletion of inaccurate data.
  • Object to or restrict processing.
  • Withdraw consent (where applicable).
  • Lodge a complaint with the Information Regulator (details below).

To exercise these rights, Email: email us here 

  1. Cookies and Tracking Our website uses cookies to enhance your experience (e.g., remembering your cart). Essential cookies are always on; others require your consent via our cookie banner. You can manage preferences in your browser.
  2. Children’s Privacy Our services are not intended for children under 18. We do not knowingly collect data from minors.
  3. Changes to This Policy, we may update this policy from time to time. Changes will be posted here with the updated date. Continued use of our site constitutes acceptance.
  4. Contact Us Information Officer: [Your Name or “The Directors”]Email: email us here 
    Phone: 031 123 4567 For complaints: The Information Regulator
    Email: complaints.IR@justice.gov.za
    Website: https://inforegulator.org.za/